What in the world does a picture of a 2003 Toyota Corolla car engine have to do with enthusiastic employees? Everything!
Mileage and More Mileage
Although our Corolla is a 2003 model, we purchased the vehicle in the spring of 2002. Yesterday, my wife took the car in for an oil change and the odometer registered 283,000 miles. Twenty years ago, we had no idea the car would last that long.
Enthusiastic About the Engine
The individual doing the oil change looked at the odometer, opened the hood of the car, and became excited about the condition of the engine and the high mileage. My wife said the technician repeatedly commented on this and was genuinely excited about the engine and the car.
Over the past month, I have met four different people from a local automobile sales and leasing business and told them about our Corolla. They too became excited over the high mileage of the vehicle and stated multiple times how great that engine is regarding performance and longevity.
There are five people who displayed excitement and enthusiasm over the engine in our car and the high number on the odometer. Why? Is it because there are too many vehicles coming off the assembly lines that do not last as long as our Corolla? I am sure that has something to do with their reactions, but that is not the only reason.
These five individuals love cars, and they are “motor-heads”. They appreciate the value of a good vehicle and the reliability of an engine and transmission. After speaking with the four people at the sales and leasing business, it is evident they love working with people. They want their customers to have a good experience in their showroom and not be soured as so often happens at dealerships around the world.
Attitude and Enthusiasm
An outstanding attitude and enthusiasm go with each other like peanut butter and jelly. If we have a poor attitude, then we are not enthusiastic. Likewise, if we are not enthusiastic about something, then our attitude will reflect those feelings.
In his book, REAL Leadership: The 101 Collection, John C. Maxwell writes, “Attitude is always a “player” on your team” and, “Your attitude and your potential go hand in hand.”1 Do you think the employees I described above have potential and are good team players? I do. Would you like to have enthusiastic team members with a good attitude? How about you? Are you enthusiastic about your career, business, or organization? If so, how can you improve? If you are not enthusiastic and have a poor attitude, why?
1John C. Maxwell, REAL Leadership: The 101 Collection, (Nashville, TN: Thomas Nelson, Inc., 2003), 207 and 219